Students 

1. To access your billing center you can either go to your Student Profile or use the button below. 
   • In your Student Profile, you will click on 'Student Financial Services', and then 'My Student Account'.
2. Once in your billing center, you can access your most recent statement on the home page, or by going to 'My Account' you can use the drop-down menu to click on Statements to view all past billing statements. 

Please note that tuition statements are a capture in time. For the real-time status of your balance, you can view it on the home page of your billing center or by clicking on 'Account Activity' under the 'My Account' tab. 

Authorized Users

1. To access the billing center you can use the button below to access the log-in page.
   • Be sure to bookmark this page! 
2. Once logged in you can access your most recent statement on the home page, or by going to 'My Account' you can use the drop-down menu to click on Statements to view all past billing statements. 

Please note that tuition statements are a capture in time. For the real-time status of your balance, you can view it on the home page of your billing center or by clicking on 'Account Activity' under the 'My Account' tab. 

Deadlines/Penalties

Balances that are not paid in full or if you have not signed up for the Payment Plan by the first day of the term will be subjected to late fees and holds.

John Carroll has a Tiered Late Fee Assessment for balances in excess of $100:

• $75 first month
• $150 second month
• $225 third month

These late fees will be assessed each month to any outstanding balance. Billing Statements can be viewed in the Billing Portal found here:

• Student Access
• Parent Access

Registration holds will be placed on a student’s account with a balance after the first week of classes. These holds will prevent students from registration for the following semester, access to transcripts, final grades, as well as any registration changes. Questions regarding a balance should be directed to the Student Service Counselors by email: enrollment@jcu.edu, or phone: 216.397.4248.

• Enrollment fee of $25 per plan (example: enrollment for Fall 2020 is $25; enrollment for Spring 2021 is $25)
• The Fall plan is 5 monthly installments from August-December
• The Spring plan is 5 monthly installments from January-May
• Plan automatically creates monthly installments based on aid on the account and charges on the account to reflect full payment by December 5 and May 5.
• Must sign up for automatic installments.
• Installments will be deducted the fifth of every month in the plan.
• Installment Methods: Electronic Check (automatic transfer from a bank account) or Credit Card (fee of 2.85% or a minimum fee of $3.)
• Only enrolled in one plan per student per semester.
• A parent who wants to make a plan will need to be an authorized user, which requires permission from the student.
• Only the person who signs up for the plan can make an installment towards the plan, however, other authorized users can make payments towards the overall balance.
• Late installments will adjust the remaining installment amounts to reflect the total balance due at the time. There is also a $10 late fee associated with late payment plan installments and if a payment was not processed and returned there is a $30 non-sufficient fund fee.  
• Multiple missed installments can result in being dropped from the plan and withheld from enrolling in any future semester payment plans

**Only one user can enroll in the payment plan per student. Only the user who created the plan will receive documentation and information regarding the plan.

Student:

• Log into your Student Profile
• Click “Student Financial Services”
• Click “My Student Account”
• In the Blue banner click “Payment Plans”
• Click “Enroll Now”
• Select Term in the drop down box and click “Select”
• Review this information and click “Continue”
• At this point, you can enter a down payment amount. This will be applied today and will be charged to the payment method you enter later in the process. The down payment made towards the student’s account balance will reduce the installment amounts.
• Review information regarding the Eligible Charges and Credits and click “Display Schedule.” Review the Payment Schedule” and click “Continue.”
• Read and review this page and select your payment method in the drop-down box. If you have a saved payment method you may select that here or select new electronic check or Credit Card.
  • If you choose to pay with an electronic check, you will enter your checking or savings account information on the right side of the screen. Please be sure that all of the information is correct.
  • If you choose to pay with a credit card, you will be redirected to the Pay Path servicer’s page and will be prompted to enter your credit card information. A 2.85% fee will be charged for each transaction when using a credit card.

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  The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

• Please review the confirmation page and you will be successfully enrolled in the payment plan.

Authorized User:

• Log in here Authorized User login
• In the Blue banner click “Payment Plans”
• Click “Enroll Now”
• Select Term in the drop down box and click “Select”
• Review this information and click “Continue”
• At this point, you can enter a down payment amount. This will be applied today and will be charged to the payment method you enter later in the process. The down payment made towards the student’s account balance will reduce the installment amounts.
• Review information regarding the Eligible Charges and Credits and click “Display Schedule.” Review the Payment Schedule” and click “Continue.”
• Read and review this page and select your payment method in the drop-down box. If you have a saved payment method you may select that here or select new electronic check or Credit Card.
  • If you choose to pay with an electronic check, you will enter your checking or savings account information on the right side of the screen. Please be sure that all of the information is correct.
  • If you choose to pay with a credit card, you will be redirected to the Pay Path servicer’s page and will be prompted to enter your credit card information. A 2.85% fee will be charged with each transaction when using a credit card.
• Read and review the Credit card and ACH agreements that you must accept after entering your account information.
• Please review the confirmation page and you will be successfully enrolled in the payment plan.